One of the biggest misconceptions about water softeners is that the salt is what softens your water. What actually softens the water are thousands of specially formulated ion exchange resin beads within the tank that filter out hard water chemicals.
Salt is only used to clean the resin beads during a regeneration cycle, allowing the system to continually remove hardness from your water supply.
The Softening Process:
- Hard water enters your home from a main water pipe or well, and travels to the water softener.
- Resin beads in the tank attract and hold onto hard water minerals, removing them from the water.
- Softened water exits the tank and flows to the plumbing throughout your home.
The Chemistry of Regeneration
During the softening cycle, sodium on the resin beads is exchanged for hard water minerals in the water. After some time, the resin beads need to be rinsed free of the minerals and “recharged” so they can continue attracting and collecting hard water minerals.
This is the water softener regeneration cycle, and it is why people add salt to water softeners.
- A strong salt-water (brine) solution is created with the salt added to the brine tank.
- The brine solution flows through the resin tank, rinsing the beads and exchanging new sodium for the hard water minerals that have collected. This is known as the water softener backwash cycle.
- The brine solution and hard water minerals are flushed from the tank into a nearby drain.
- The resin beads are now renewed and ready to collect hard water minerals again.
The Filtration Process:
- Water enters the upper filtration tank where it flows through five stages of filtration where contaminants, odors, and foul tastes are removed.
- Water exits the upper filtration tank and flows to the lower softening tank
The Pure House 2800 uses a salt-saving technology with Metered Demand Regeneration so the system only recharges when necessary, saving salt and water. This eliminates the need for a manual regeneration of your water softener. Instead of calculating how often your water softener should regenerate, you can set it and forget it, enjoying predictably clean, great tasting soft water on a daily basis.
In accordance with the Manufacturer’s warranty, and subject to the conditions hereinafter set forth, PureLife will repair or replace to the original user or consumer, Stainless Steel Tank, parts or components found to be defective in manufacturing or workmanship.
Stainless Tank and Fittings … 10 years
Controller … 5 years
WARRANTIES NOT APPLICABLE: To defects or malfunctions resulting from failure to properly install, operate or maintain the unit in accordance with printed instructions; to failures resulting from shipment or handling, abuse, accident, negligence, freezing, fire or heat, direct exposure to weather or sunlight, water temperatures and pressures exceeding specifications, flooding or other acts of God not considered normal operating condition; to normal maintenance services and the parts used in connection with such service; to units which are not installed in accordance with applicable local codes, ordinances and good trade practices; if the unit is moved from its original installation location; or if unit is used for purposes other than for what it was designed and manufactured.
LABOR COSTS, LIABILITY: The Dealer IN NO EVENT will be responsible or liable for the cost of field labor or other charges incurred by any customer in removing and/or reaffixing any Purelife product, part or component thereof, or be liable for any injury, loss or damage, direct or indirect, special or consequential, arising out of the use of, misuse, or the inability to use such product. Before use, Distributor, Dealer or User shall determine the suitability of the product for his/her intended purposes and shall assume all risk and liability in connection therewith.
RETURNS: A RETURN AUTHORIZATION NUMBER (RAN #) is required on ALL RETURNS. Contact Purelife to obtain this number. The RAN # MUST be clearly written on the outside of the package. Address shipments to the Purelife Return Department 1611 S. 38th Ave. West Richland, WA 99353, freight prepaid. All returns should be accompanied with a written description of mode or reason of failure.
The customer must order Purelife replacement parts if required as a standard purchase until the defective part is received and evaluated by the factory. Purelife will inspect, test and determine the cause of the defective component or parts. Purelife at its sole discretion will make repairs to or replace components. Purelife will determine the extent of the warranty coverage and the proper warranty credit to be applied. The return freight will be credited to the customer for warranty repairs or replacements.
For your warranty protection, the warranty card must be completed and returned to Purelife within 30 days of installation. In the absence of other suitable proof of installation date, the effective date of this warranty will be based on the date of purchase or manufacture plus 30 days.
This warranty gives you specific legal rights and you may also have other rights, which vary, from state to state.
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1611 S. 38th Ave. West Richland, WA 99353
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